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We care about security and therefore we no longer support the operation of some older versions of the Smart Banking app. To continue using your mobile banking, please check which version of the Smart Banking app you are using and if necessary update it in the AppStore or Google Play as soon as possible. If you do not do so, you might not be able to log in to Smart Banking and you will be prompted to update it first.

You can easily update the app using the QR code below. It will only take you a minute and you can immediately continue to use Smart Banking as before.

 

QR kod

 

 

How do you know which version of the app you are using?

  1. In the Smart Banking app, please open the “Settings” and you will see the installed version of the app at the bottom of the screen. (E.g., APP VERSION: 5.25.11)
  2. If you have an iOS phone, your version number should be 5.19.79 and higher. For Android, the number is 4.20.64.0 and higher.

If you use a lower version of the Smart Banking app, please update it in AppStore or Google Play.

 

What to do if you fail to update the app?

Some older versions of operating systems no longer allow you to install new versions of apps. The latest version of the Smart Banking app requires the operating system 14.3 and higher for iOS, and 5.0 and higher for Android.

  1. In the “Settings” of your phone, please check the installed version of the operating system.
  2. If you have an older version of the operating system, please update the phone's operating system first, and then the Smart Banking app.

If your phone does not allow you to install a newer version of the operating system, we recommend replacing your phone with a newer one.

To avoid having to worry about updating apps in the future, we recommend setting them to update automatically.


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