Reporting Procedure
If an employee or other associate of the Bank has a reasonable suspicion of the occurrence of unacceptable conduct, or the occurrence of such conduct is likely in the future, and does not wish or cannot address such suspicion along the management line, the whistleblower has the option to approach the Compliance Unit manager(s) with suspicion or, if the notification relates to that person, also to the Internal Audit Service manager(s). Should the unacceptable behaviour concern the aforementioned persons, the staff member may report his suspicions directly to the members of the Board of Directors of the Bank.
In order to investigate the reported suspicions thoroughly, the report should contain in particular the following information:
- a description of perceived unacceptable behaviour with all the material facts known,
- identification of the people involved, including any witnesses,
- an indication of the department where the case occurred,
- supporting documents to support suspicions
- whether the whistleblower has discussed the matter with other persons and their identification,
- how the v became aware of the matter,
- the whistleblower 's name, surname and contact details.
Suspicions may be reported:
web interface:
www.speakupfeedback.eu/web/m2phex/cz - Czech Republic – access code 86136
www.speakupfeedback.eu/web/m2phex/sk - Slovakia – access code 88288
phone line:
800 900 538 – Czech Republic – access code 86136
0800 004 529 – Slovakia – access code 88288
The access code is the same for all users. Upon leaving the complaint, the whistleblower will receive a unique code to return to the system, establish compliance feedback, and develop solutions to the complaint.
- in writing by sending to:
Lucien Strnad
lucien.strnad@unicreditgroup.cz
útvar Compliance, 15C
UniCredit Bank Czech Republic and Slovakia, a.s.
BB Centrum - Filadelfie
Želetavská 1525/1
140 92 Praha 4
- by inserting a writing into the secure "Whistleblowing" box at:
UniCredit Bank Czech Republic and Slovakia, a.s.
BB Centrum - Filadelfie
Želetavská 1525/1
140 92 Praha 4
15D
- face-to-face interview at the above address